The Dimence Group in Zwolle, The Netherlands, was delivering value-based healthcare even
before Michael Porter introduced this term to the world in 2006, with his book ‘Redefining Health Care’.
At that time, Dutch behavioral health institutions already used a principle called ROM (Routine Outcome Monitoring). ROM has four goals, according to Erik de Groot, Project Coordinator at the Dimence Group: treatment, learning and improving, research and accountability. Recently, a fifth goal was added: patient engagement. Collectively, these goals help improve the quality of care. The data available through thorough ROM measurements is being used for improvement and benchmarking. De Groot asserts, “Data will not give answers, but it will ask the right questions.”
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